Events, not just a chat transcript
Chat shows the conversation. An audit trail records relevant actions and their attribution. In AI Link, audit events and execution histories support oversight of tools and agents. Investigations need to distinguish proposed, approved, executed and cancelled actions.
Logging cannot replace permissions. It helps investigate causes, review approvals and improve processes. Completeness needs to be assessed for each workflow.
Logs can contain sensitive information
User identifiers, timestamps and references to business processes may be personal data. Store only what is needed, restrict access and define retention periods. An unrestricted full-text log of every input creates new risks.
Turning logging into oversight
A concrete task shows the value of traceable logs: for a reply draft, source, approval and actual sending are considered separately. Clear ownership supports investigation and targeted stopping of an affected workflow.
- Attribute the task and responsible person
- Distinguish approval from execution
- Make failed actions visible
Sources & further reading
Original research, provider documentation and further reading on the concepts and figures discussed here.